Bring the Repair Problem, Not Just the Shoes, to Izzi

Izzi Shoe Repair is a longstanding service provider at 320 Church Avenue in Kensington, Brooklyn, offering a range of shoe and leather repair options. For Brooklynites considering a repair, the process is more than just dropping off a pair of shoes—it’s about preparing the right questions and details to get the most out of your visit.

Whether you’re dealing with worn heels, a broken zipper, or a bag that needs cleaning, planning ahead can help you navigate the consultation and repair process. The shop’s operator sites confirm the Church Avenue address and phone number (347-793-5138), making it easy to reach out for specifics before heading over.

Services Listed by Izzi

Izzi Shoe Repair’s WordPress site highlights a variety of services: footwear repair, cleaning, stretching, zipper repair, blade sharpening, and pickup/delivery. The Wix site expands on this, mentioning repairs for bags and other leather goods, and provides a price list for heels, soles, suede cleaning, dyeing, and zippers. These offerings are promoted by the operator, but there is no claim that every material or item can be serviced. If you have a specialty item or something made from an unusual material, it’s worth asking directly about feasibility and service eligibility.

Planning Your Consultation

Before visiting Izzi, take time to assess your item’s damage and note the material type. For shoes, consider how you use them—are they for daily commuting, special occasions, or athletic activities? This context can influence repair recommendations. If you’re seeking cleaning or dyeing, clarify the type of leather or fabric involved. For bags and other leather goods, be ready to describe specific issues such as hardware problems, lining damage, or wear patterns. Bringing photos or notes about the damage can help streamline your consultation.

Pricing and Turnaround: What to Ask

Izzi’s Wix site includes a price list for certain repairs, but the copyright dates (2015/2017) mean that listed prices may not reflect current rates. The price pages do not establish a current quote for your item or the pickup arrangements for your address. When you call or visit, request an itemized quote for your specific repair and ask about current pricing, estimated completion time, and any delivery fees if you’re considering pickup or drop-off. If you have multiple items or a complex repair, clarify whether there are additional charges or minimum fees.

Posted Hours and Contact Details

The shop’s posted hours are Monday through Saturday from 9am to 7:30pm, and Sunday from 9:30am to 6pm, according to the WordPress site. Because schedules can change, it’s a good idea to call ahead and confirm current hours before making a trip. The phone number listed by both operator sites is 347-793-5138. If you’re planning a same-day visit or need a quick turnaround, ask about current wait times and whether appointments are necessary.

Access and Transit Options

Izzi’s location at 320 Church Avenue is near the Church Avenue F/G subway station, with the B35 and B103 buses also listed as nearby transit options. Riders should check current MTA schedules for any service changes or accessibility updates. If you have mobility concerns or require step-free access, consider calling ahead to ask about the shop’s entrance and interior layout. For those driving, ask about parking options in the area, rather than building the appointment around an assumed parking space.

What to Confirm Directly

Before heading to Izzi, consider confirming the following:

• Current posted hours, as they may change.
• Whether your specific item and material can be serviced.
• An up-to-date quote and estimated turnaround time.
• Pickup and delivery availability, including any associated fees.
• Transit schedules and shop accessibility if needed.

Agree on the work before leaving the item. A useful written brief distinguishes the requested repair from optional cosmetic work and records which changes you have authorized.

Before You Go

If you’re planning a visit to Izzi Shoe Repair in Kensington, bring details about your item’s damage, material, and intended use after repair. Prepare questions about current pricing, service eligibility, and turnaround times, as these details can change. For those relying on public transit or needing accessibility information, confirm routes and shop access in advance. If you’re considering pickup or delivery, ask about service areas and fees. Keep the estimate and collection details together. If additional work is proposed after inspection, ask for an updated price before authorizing it.